Español
Home » Help » Frequently Asked Questions »
Frequently Asked Questions
- What credit cards can I use to purchase a ticket?
- Do I get a discount if I belong to an association and/or attend university?
- What is the difference between coach and business class?
- At what age or height do children have to pay fares?
- How long do you hold a reservation?
- Is food available aboard the train?
- Can I travel with pets?
- What steps must I follow to purchase a train ticket online?
- Can I get a refund on my ticket? What are your refund terms?
- What are your routes and fares?
- Can I make a ticket reservation by phone?
- Can I take my bike on the train?
- Can trains be rented for special occasions?
- How are seats assigned at the time of booking?
- School Pass Information
Services
